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These terms and conditions represent the basis upon which training is offered by ’Frimley Driving School’. The provision of training is subject to the acceptance of these terms and conditions.



Driving licences
Fitness to drive
Payments and Cancellation
Bookings and Lesson duration
Training Location
Training vehicles
Driving tests and bookings
Code of conduct
Your rights



Driving licences

It is essential that you hold a current, valid driving licence, provisional, full or international, and produce it on or before your first training session.

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Fitness to drive

You must be fit to drive with regard to the legal and medical requirements recommended by the Driver and Vehicle Standards Agency (DVSA).

It is your responsibility to ensure that you are fit to drive on each of your lessons or test. Sickness, tiredness, alcohol, illegal and prescribed drugs may affect your driving; any of these could put you and other road users at serious risk.
If you are taking any drugs please check with your doctor or pharmacist to make sure they will not affect your driving prior to your lessons.

In the interests of public safety, we reserve the right to cancel your driving lesson or refuse the use of the school car for the driving test if there is any suspicion of impairment because of illness, drugs or alcohol with all costs to be met by the pupil.

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Payments and Cancellation

Tuition fees are normally payable in advance. Payment can be made by cash or on line transfer. Any cheques presented for payment that are subsequently refused by the bank will be subject to an administration charge of £15.00
Failure to show up for a prebooked lesson will result in the full fee being charged.

If you need to cancel or re-arrange a lesson, at least 48 hours notice will be required. Failure to give notice may result in the client still being liable to pay for the lesson. However I generally work on a 3 strikes basis as i fully understand short notice cancellations can not always be avoided.

Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g. dangerous weather conditions etc). In the event of postponement, fees paid in advance will be carried forward.

The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson fee is non refundable.Bookings and Lesson duration

Your instructor will try to maintain regular lesson slots at the same time weekly to ensure continuity of learning, however, this cannot be guaranteed.

The minimum lesson period is normally 2 hours, however in exceptional circumstances 1 hour lessons may be offered.

If, for any reason, the instructor is late for the lesson she/he will make every effort to inform the pupil of the estimated time of arrival. If the delay is longer than 15 minutes the time difference will be credited to the pupil and when possible the lesson will be extended by the time due - if this is not possible the extra time will be carried forward to the next suitable lesson.

Refund of partly used prepaid block bookings, refunds will be worked out with the lessons already taken charged at full normal price.

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Bookings and Lesson duration

Your instructor will try to maintain regular lesson slots at the same time weekly to ensure continuity of learning, however, this cannot be guaranteed.

The minimum lesson period is normally 2 hours, however in exceptional circumstances 1 hour lessons may be offered.

If, for any reason, the instructor is late for the lesson she/he will make every effort to inform the pupil of the estimated time of arrival. If the delay is longer than 15 minutes the time difference will be credited to the pupil and when possible the lesson will be extended by the time due - if this is not possible the extra time will be carried forward to the next suitable lesson.

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Training Location

All sessions will start and finish from the same place unless alternative arrangements are made in advance.

The instructor will determine a location for practical lessons which ensures the pupil’s and public safety - this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of their lesson as paid for.

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Training vehicles

Training vehicles provided by the school are taxed, insured for the purposes of driving tuition, fully roadworthy and fitted with dual controls.

Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that their car is covered for lessons when being supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate.

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Driving tests and bookings

Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety.

Where a school car is used for test, the booking period will be based upon the instructor’s normal diary schedule. Depending on the time of the test this will require a minimum two hour booking and possibly longer.

Whilst your instructor will make every effort to ensure that the vehicle supplied for test will be fully roadworthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test and is not liable for consequential loss.

Your instructor cannot be held responsible for test appointments cancelled by the DSA. Your instructor will advise about claiming compensation from the DSA.

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Code of conduct

Your instructor agrees to abide by conditions of the Professional Code of Conduct

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Your rights

These conditions do not affect any protection that you have under consumer legislation.

We reserve the right to change or alter any of the terms and conditions without notice, but will endeavour to inform pupils of any changes as soon as possible.

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